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Roseburg-based dairy company gains international attention

Umpqua Dairy (SBG image)

ROSEBURG, Ore. -- Umpqua Dairy is a powerhouse in Douglas County, and it’s also getting a lot of international attention.

What’s the secret to their success?

At Umpqua Dairy, you can find it all: ice cream, milk, cottage cheese - and you'll also find a good number of awards.

"I like to tell people we enter a lot of contests. We're generally right at the top. We don't win every time, but we expect to," said employee John Harvey.

Once again, this year the company won the Webber Award for Overall Quality.

It's the sixth time they won the award against companies in the United States and Latin America.

"To keep it at that level, it's always tough to maintain that,” said Umpqua Dairy President Doug Feldkamp, “but they work real hard, so what it tells you is that amongst our industry and our peers, we're doing a good a job as anybody out there."

Umpqua Dairy takes pride in not having a single layoff in 86 years.

"It's important to have manufacturing jobs in the community because we do provide family wage jobs with benefits and retirement,” Feldkamp said, “so it's a good feeling to be able to do that and provide a value to not only our employees, but our community as well."

At Umpqua Dairy, they employ hundreds of employees and make about 30,000 units of ice cream per day, but they say it's their culture that makes them stand out.

"They know everybody's names,” John Harvey said,” they give out birthday cards to everybody. They personally hand out checks. It's really a family run business."

Umpqua Dairy hopes to continue providing jobs in Douglas County and competing for national and international awards.

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